Privacy & Cookie Policy

 
 

IMPACTWILD LTD Privacy Policy & Cookie Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a payment on www.impactwild.com (the “Site”).

 

Our contact details

Name: IMPACTWILD LTD

Address: 5 Great George Street, Bristol, BS1 5RR

E-mail: info@impactwild.com

 

What data do we collect?

This website is hosted by Squarespace. Squarespace automatically collects data when you visit the site, including:

·      Information about your browser, network, and device

·      Web pages you visited prior to landing on the site (what websites/search terms referred you to this site)

·      Web pages you view while on this website and how you interact with the pages. This may include clicks, internal links, pages visited, scrolling, searches and timestamps.

·      Your IP address

Squarespace requires this data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

 

Additionally, when you voluntarily submit forms (newsletter subscription, surveys, email) through the site, we collect and store the user-submitted information provided, including your full name and email address. However, this information is never acquired without your knowledge.

 

When you make a payment on the site, we collect personal information from you to fulfil the order. We may collect information like your:

·      Billing and shipping address

·      Details relating to your purchase

·      Email address

·      Name

·      Phone number

 

How do we use this data?

Automatically collected information is used to help us screen potential risk and fraud (in particular your IP address), and also to improve and optimise the site, for example to generate analytics on how visitors browse and interact with the site and to assess the success of our content.

We use your user-submitted information in order to process your order, contact you with our latest news and offers on products and services.

 

Under the UK General Data Protection Regulation (UK GDPR Article 6), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@impactwild.com.

(c) We have a legal obligation.

(f) We have a legitimate interest.

 

How do we use share this data?

The only time at which we may share user-submitted information is to comply with relevant laws and regulations, to respond to a witness summons, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace and with Mailchimp, our email marketing provider, so they can send these emails on our behalf. Your user-submitted details will be processed in accordance with the third-party service provider privacy policies:

·      Mailchimp – newsletter processing service. You can read Mailchimp’s privacy policy at https://www.intuit.com/privacy/statement/.

·      Google Drive – storage of details. You can read Google Drive’s privacy policy at https://support.google.com/drive/answer/10375054?hl=en-GB

 

This website may share some automatically collected information with third-party service providers linked to the site. These include MailChimp, Stripe, Google, Vimeo and others who provide content management systems and services that allow us to deliver our websites. We share data with these providers on the basis of our legitimate interests in delivering our productions and operating our websites, mailing lists and events. These providers have safeguards in place to ensure that data is protected and treated in compliance with international data protection laws and standards, including in relation to the international transfer of data.

 

Video data will also be shared with our video hosting service provider Vimeo. You can read Vimeo’s privacy policy at https://vimeo.com/privacy.

 

Squarespace Payments: When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third-party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.    

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

 

Fonts: This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

·       Information about your browser, network, or device

·       Information about this site and the page you’re viewing on it

·       Your IP address

 

How do we store your personal information?

Your information is securely stored. We take all reasonable steps to ensure that personal data is processed securely and treated in accordance with this Policy. The technical and organisational measures to prevent unauthorised access to personal data include limiting staff and third party access to personal data in accordance with specific job responsibilities or contractual obligations, the encryption of data where possible, the institution of security protocols and staff training. Although we do our best to protect personal data, information transmitted over the internet remains vulnerable to interception – for this reason, the transmission of any personal data to our websites or via email to us is therefore at the data subjects’ own risk.

In general, data will be retained for as long as is necessary to fulfil the purpose for which it was collected. Where data is collected on the basis of consent, we retain it until you withdraw your consent or otherwise when the data becomes no longer relevant for the purpose for which it was collected. Some data is retained in line with legal obligations on us, for example tax record keeping connected with making a donation, and it will be deleted at the end of the relevant period required by law.

 

How do we use cookies?

When you visit our websites for the first time, a cookie consent box appears at the bottom of the page, allowing you to provide your consent to cookies (opting-in) or to reject the cookies. You can access this box and opt-in or out at any time.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. (https://support.squarespace.com/hc/en-us/articles/360001264507#toc-check-your-cookies)

·      These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. (https://support.squarespace.com/hc/en-us/articles/360001264507#toc-functional-and-required-cookies)

·      These analytics and performance cookies are used on this website. This website uses analytics and performance cookies to view site traffic, activity, and other data. (https://support.squarespace.com/hc/en-us/articles/360001264507#toc-analytics-and-performance-cookies)

 

Below are some third-party service provider cookie policies:

Stripe cookie policy - https://stripe.com/en-gb/legal/cookies-policy

Mailchimp cookie policy - https://mailchimp.com/legal/cookies/

Vimeo cookie policy - https://vimeo.com/cookie_policy

 

Privacy policies other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

 

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the 5th of April 2024.

 

What is your data protection rights?

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please write to us at info@impactwild.com or 5 Great George Street, Bristol, BS1 5RR if you wish to make a request.

 

How to contact us?

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@impactwild.com

Write to us at: 5 Great George Street, Bristol, BS1 5RR

 

How to complain?

If you have any concerns about our use of your personal information, you can make a complaint to us at info@impactwild.com or 5 Great George Street, Bristol, BS1 5RR.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk